Q&A: Why has my email marketing service suspended my account?

Email marketing services, like MailChimp and Constant Contact, are beholden to certain guidelines to avoid running afoul of anti-spam laws, regulations and protections. As a result, they monitor and enforce certain thresholds in spam complaints, email bounces and unsubscribe rates. If you consistently exceed these thresholds, they can suspend or cancel your account. (You agreed [...]